We understand that with the abundance of Payment Gateway solutions out there, picking the right one for your business can seem like a minefield.

So, we’ve compiled a list of questions everyone should ask themselves before making a choice.

Find your perfect match and be ready to accept online payments in no time with our simple guide.


Do They Allow All Major Payments Types?

A Key component to any Payment Gateway in Australia is considering the types of payments you’ll be able to process. Ideally, you want a flexible processor that accepts all major credit cards. After all, the more comfortable you make it for your customer to pay with their preferred method the more likely they are to follow through with a purchase.

Is the Fee Structure Feasible?  

Every payment gateway has a unique payment structure, so it’s essential to do comparative research. Some processors will ask for a monthly maintenance fee, while others will require a one-time setup fee. Whatever the case it’s important to look out for hidden fees and conditions that may affect the overall costs.

Some gateways may seem like their rates are too good to be true, often because they are. Take into account that these credit card processors may charge special fees for things like cancellations, withdrawals, and batch processing.

Do They Make Security a Priority?

Security should be your key concern when taking payments. You should make sure you only use a provider which is level 1 compliant with the Payment Card Industry Data Security Standard, who offer built-in security capabilities such as tokenisation.

Many companies merely use a payment form on their site as this is the easiest option. However, it is the least secure.

Safe2Pay offers one of the most secure payment services in Australia. We use a patented payment gateway platform that uniquely protects your business by masking card details with randomly generated numbers from your website protecting both you and your customer.

Do They Offer Sufficient Customer Support?

It’s inevitable that you are going to have questions and concerns when it comes to your Payment Processes, so you’re going to need a company who is ready to be there for you. Ask yourself if they offer 24/7 customer service that is accessible and relatable.

Will They integrate Into My existing Setup?

An important question to consider is whether the payment gateway you’re looking at fits in with your existing billing, accounting solutions, and shopping cart facilities. A seamless integration with the software you already have ensures convenience and confidence when handling.

Will It Enhance My Checkout User Experience?

Research has shown that online shoppers are deterred by sites that provide offsite checkout through a third-party processor. Offsite processors force the customer to follow a link to a different site and complete the payment there. The delays caused by an offsite processor gives your customer just enough time to reconsider their purchase and abandon their cart.

Safe2Pay wants to make this process easier for you. So, we’ve gone ahead and made sure our payment gateway answers every one of these crucial questions by putting your needs first.

That’s why we offer:

  • No monthly fees
  • Low domestic and international fees per transaction.
  • Integration with hundreds of shopping carts
  • Multi-currency support with the ability to accept all major credit cards
  • Local and friendly 24/7 support via phone, chat or email
  • Australia’s most secure payment process with a unique tokenisation platform

Adding a payment gateway to your store can be a difficult part of the pre-launch process. Let Safe2Pay make it more accessible with our end-to-end solutions. Don’t waste another minute. Please contact Safe2Pay online or call our friendly team on 1800 723 327.